Trust is our
operating condition.
HAPSS works inside government systems. Our right to operate depends on maintaining the highest standards of data governance, confidentiality, and institutional integrity.
How we protect what's entrusted to us.
Data confidentiality
Government data accessed during engagements is handled under strict confidentiality agreements. We do not retain, repurpose, or commercialise client data under any circumstances.
Access control
Principle of least privilege applies to all HAPSS personnel. Staff access institutional systems only to the extent required by their specific workstream — no exceptions.
Regulatory compliance
All HAPSS engagements comply with the Nigeria Data Protection Act (NDPA) 2023, applicable procurement regulations, and any sector-specific data handling requirements.
Incident transparency
In the event of a security incident affecting client data, we notify affected institutions within 72 hours and provide a full incident report within 14 days.
Contract clarity
HAPSS engagements are governed by clear written contracts specifying scope, deliverables, data handling terms, and exit provisions. We do not rely on verbal agreements.
Audit readiness
Our financial and operational records are maintained to withstand scrutiny by the Office of the Auditor General, anti-corruption agencies, and donor bodies at any time.
Standards we operate under.
Nigeria Data Protection Act 2023
Data processing aligned with NDPA requirements and NITDA guidelines
Public Procurement Act
All federal engagements follow BPP procurement rules and thresholds
Corporate Affairs Commission
Registered and compliant entity under HitchAfrica Technologies Limited
Tax Compliance
Current with FIRS filings and withholding tax obligations on all contracts
NITDA / NPC Registration
Registered data processor under relevant NITDA and NPC frameworks
ISO 27001 (In Progress)
Information security management system certification in progress for 2026
Website & Enquiry Privacy Policy
This policy explains how HAPSS (a division of HitchAfrica Technologies Limited, "we", "us", "our") collects, uses, and protects information submitted through this website. It applies to hapssng.com and any forms or communication channels linked from it.
1. Information we collect
When you submit an enquiry or proposal request through this website, we collect:
- Your name and professional title
- Your email address and phone number (if provided)
- Your institution or organisation name
- The content of your message or enquiry
- Standard server logs (IP address, browser type, page visited) retained for up to 30 days
We do not use cookies for advertising or tracking. We do not deploy third-party analytics scripts on this website.
2. How we use your information
We use information you submit solely to:
- Respond to your enquiry or proposal request
- Assess potential engagement fit and prepare relevant materials
- Maintain a record of initial correspondence for accountability purposes
We do not use your contact information for marketing, newsletters, or unsolicited communications. Every response we send is directly related to what you submitted.
3. Data sharing
We do not sell, rent, or share your personal information with third parties except:
- Within the HitchAfrica group — your enquiry may be shared with HitchAfrica Technologies Limited senior leadership where relevant to the engagement scope.
- Service providers — we use Resend (resend.com) to transmit form submissions by email. Resend processes message content solely to deliver the email and does not retain or use your data independently.
- Legal obligations — we will disclose information if required by law, court order, or a Nigerian regulatory body with lawful authority.
4. Data retention
Enquiry records are retained for 24 months from the date of last communication, or for the duration of any resulting engagement plus 36 months — whichever is longer. After this period, records are deleted or anonymised.
5. Your rights
Under the Nigeria Data Protection Act 2023, you have the right to:
- Access a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention obligations)
- Withdraw consent at any time
To exercise any of these rights, email hapss@hapssng.com with the subject line "Data Request". We respond within 10 business days.
6. Security
Form submissions are transmitted over TLS encryption. Email notifications are sent via a secured transactional email provider. We do not store form submission data in a public database. Internal access to enquiry records is restricted to senior leadership.
7. Contact
For any privacy-related questions or concerns:
- Email: hapss@hapssng.com
- Address: HitchAfrica Technologies Limited, Plot H34, Abuja, Nigeria
Terms of Use
Use of this website
This website is provided for informational purposes and to facilitate enquiries about HAPSS services. You may not use this website to submit false or misleading information, attempt to access systems beyond the public-facing website, or engage in any activity that violates Nigerian law.
Intellectual property
All content on this website — including text, design, graphics, and structure — is the property of HitchAfrica Technologies Limited. You may not reproduce, distribute, or adapt any content without prior written permission.
No legal or professional advice
Nothing on this website constitutes legal, financial, or procurement advice. HAPSS is a service provider, not a legal entity authorised to provide regulated professional advice. Engage qualified professionals for legal and financial decisions.
Limitation of liability
HAPSS makes reasonable efforts to ensure website content is accurate and current. We accept no liability for decisions made based on information found on this website. External links are provided for convenience and do not constitute endorsement.
Governing law
These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from use of this website shall be subject to the jurisdiction of Nigerian courts.