Federal Government
Engagement
HAPSS works with federal ministries, departments, and agencies to build the digital and human capacity required to translate policy into measurable public service delivery.
What federal partnerships look like.
Federal engagements are structured around institutional mandates, not products. We work within the BPP procurement framework and design every programme around the specific capacity gap of the ministry or agency.
Civil servant training programmes
Cohort-based training covering digital tools, data literacy, cybersecurity, and operational modernisation. Designed for the specific roles and rank structure of the contracting MDA.
- Needs assessment before programme design
- Blended delivery: in-person, virtual, and on-the-job
- Accredited certification upon completion
- Six-month post-programme impact tracking
Physical-to-digital records transition
End-to-end records digitization: audit, digitization, metadata tagging, archival systems, and staff training on new workflows. Includes transition planning to minimise service disruption.
- Records audit and classification
- Secure digitization with chain-of-custody logging
- EDRMS implementation and configuration
- Staff transition training and change management
Service digitization and portal development
Design and delivery of citizen-facing digital services: application portals, fee collection systems, status-tracking interfaces, and service feedback loops built to government accessibility standards.
- User research with actual service recipients
- Phased delivery with early usability testing
- Integration with existing government identity systems
- Staff operational handover and ongoing support
Decision intelligence infrastructure
Design and deployment of performance management dashboards, data pipelines, and reporting systems that give ministry leadership real-time visibility into programme delivery.
- KPI framework co-designed with ministry leadership
- Automated data pipelines from existing systems
- Secure, role-based access for different tiers of staff
- Training for ministerial data teams
Ministries and agencies we work with.
Ministry of Finance
Ministry of Interior & Civil Service
Ministry of Communications
Federal Ministry of Education
Federal Ministry of Health
Revenue-generating Agencies (FIRS, NCS)
National Regulatory Commissions
Office of the Head of Civil Service
Compliant from day one.
All federal engagements follow BPP procurement thresholds and processes. HAPSS has no preference for procurement route and welcomes competitive bidding.
Ready to explore a federal engagement?
Whether you have an open procurement or are still shaping the mandate, we welcome the conversation. No commitment required at this stage.